You probably have questions about how we keep your site compliant. While most municipal web design companies will develop and hand over a fully compliant website, keeping it up to par often becomes the responsibility of municipal staff. GovSites is different. Since we do all of the site updates for you with our management packages, there is nothing to worry about when it comes to Section 508 Compliance. We convert the forms, add the alt tags, and ensure that uploaded documents meet the criteria.


Section 508 Guidelines

Always done. Allows people to navigate the site using the keyboard only. 

This is part of normal design. It essentially means that hitting tab will bring you from one button or link to the next. 

 

If there are a lot of instructions, this has the potential to make the form titles a bit cumbersome looking but can definitely be accomplished.  We recommend limiting the special instructions. Also with the system that we use, the instructions can appear at all times in conjunction with the field label when using a compliant browser. 

 

This is normal. The “Label” element is essentially the title of the form field. 

 

We generally do not recommend using powerpoint, word, or other software specific files. PDF is usually a really good option for this and although we can’t guarantee that every PDF will meet the standards, we do our best to convert scanned documents to separate the text and help ensure compliance. 

 

Generally speaking, we do not use plug-ins such as flash for the municipal websites. Common browser plugins may be required for functionality such as video playback and a link will be made available by the third party provider if an update is required. 

 

Tables aren’t heavily used in the layout but if we do use them, this will be done. 

 

This is done during the design and also will continue though our management. 

 

Decorative graphics (color boxes or backgrounds that are images) aren’t as common now was they were when the requirements were written but this can and will be done if applicable to the site. 

 

We do both. We believe that at the time that this guideline was written, technology was different. People expect videos to be embedded into websites and users find it frustrating to have to click though to another website to access the videos. To remain compliant, we link to the videos on an external site in addition to embedding the videos directly into the government website itself. 

 

We don't really know of any reason that a government website would contain flashing images but we do not do this. Occasionally, videos of events or concerts may contain strobe effects but it wouldn't be intentionally added or placed in the body of the website.

 

This is outdated and unused in newer web design and not something that would be used in your redesign.

 

This is a outdated since media players are not normally used to play videos or audio. With third party hosting providers such as Vimeo and Youtube, the players are embedded into the site. For this reason, we do not have a need to perform this requirement. 

 

We do not use image maps. These are something that were common many years ago but with modern web design and the use of mobile devices, they aren't commonly used.  

 

We do create videos for certain clients, we rely on the clients themselves to create the transcripts. We link directly to meeting minutes from the video page. For videos without minutes, we offer closed captioning or the ability to link to a text script used during the production. For municipalities who with to have on screen captioning during the video, this is always available as an additional option.

 

The text transcript must be provided by the client for our video projects. This will be added as a link and it is generally meeting minutes or a script that was used to proceed the video. 

Generally speaking images aren’t used as links, however in some situations such as clicking a flyer to open a large version will have the necessary descriptive texts for both the flyer and the destination. Website buttons and general navigation as images isn’t as common as it was when the requirements were put in place. 

 

Similar to the alt tags referenced above, this will be done. 

 

We link to text transcripts that are provided by the client. In most cases, this is meeting minutes. For videos without minutes, we can link to a script that was used during the production to remain compliant. For municipalities who with to have on screen captioning during the video, this is always available as an additional option. 

 

This is done as we move content from your current site to the new design. More importantly, we continue to do this with every single image that we add to your site for the duration of our time working with you. This helps to ensure that your website remains compliant as it changes and evolves. 

 

Although it is not possible for any company to ensure 100% compliance at all times, we work to keep your site to the industry standard level throughout the duration of the management agreement. If at any time it is discovered that something doesn't meet 508 compliance, we will work to resolve the issues immediately. Please keep in mind that ongoing compliance checks only apply to websites that exclusively use our management services. We are unable to provide ongoing compliance for websites that are updated by municipal staff